/* Suporte Aura - identidade visual do Aura Emissor (azul-marinho, azul e verde) */
:root{
  --azul:#1e3a5f;--azul2:#2d5586;--azul3:#3a6ba5;--verde:#1a7f4e;--teal:#22b8a0;
  --bg:#f2f5f9;--card:#fff;--tx:#1f2937;--sub:#66758a;--bd:#e1e7ef;
  --ac:#2d5586;--ac2:#e9f0f9;
  --ok:#157a4b;--okb:#e1f4ea;--wa:#a86100;--wab:#fff0d1;--er:#c0392b;--erb:#fde9e6;--pa:#5b6575;--pab:#edf0f4;
  --sombra:0 1px 2px rgba(20,48,79,.06),0 6px 20px rgba(20,48,79,.06);
}
*{box-sizing:border-box}
html,body{height:100%}
body{margin:0;background:var(--bg);color:var(--tx);font:14px/1.5 'Segoe UI',system-ui,-apple-system,Roboto,Arial,sans-serif;-webkit-font-smoothing:antialiased}
button,input,select,textarea{font:inherit;color:inherit}
#app{min-height:100%}

/* ----- estrutura: menu lateral + conteúdo */
.layout{display:flex;min-height:100vh}
.side{width:262px;flex:none;background:linear-gradient(180deg,#14304f 0%,var(--azul) 55%,#1d4a63 100%);color:#fff;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}
.brand{display:flex;gap:11px;align-items:center;padding:20px 18px 18px;border-bottom:1px solid rgba(255,255,255,.1)}
.brand .logo{width:42px;height:42px;border-radius:11px;background:#fff;display:grid;place-items:center;flex:none;box-shadow:0 2px 8px rgba(0,0,0,.25)}
.brand .logo img{width:32px;height:32px;object-fit:contain}
.brand b{display:block;font-size:16px;line-height:1.15;letter-spacing:.2px;white-space:nowrap}
.brand span{white-space:nowrap;font-size:11.5px;color:#a9c0da;letter-spacing:.3px}
.side nav{padding:14px 10px;display:flex;flex-direction:column;gap:3px;flex:1;overflow-y:auto}
.side nav button{display:flex;align-items:center;gap:11px;background:none;border:0;color:#cddbec;text-align:left;padding:10px 12px;border-radius:9px;cursor:pointer;font-weight:500;position:relative}
.side nav button svg{width:18px;height:18px;flex:none;opacity:.9}
.side nav button:hover{background:rgba(255,255,255,.08);color:#fff}
.side nav button.on{background:rgba(255,255,255,.14);color:#fff;font-weight:600}
.side nav button.on::before{content:"";position:absolute;left:-10px;top:8px;bottom:8px;width:4px;border-radius:0 4px 4px 0;background:linear-gradient(180deg,var(--teal),#53d6a6)}
.side nav .grp{font-size:10.5px;text-transform:uppercase;letter-spacing:1px;color:#7f9bbb;padding:12px 12px 4px}
.nbadge{margin-left:auto;background:var(--er);color:#fff;border-radius:99px;font-size:11px;font-weight:700;padding:1px 7px;min-width:20px;text-align:center}
.me{padding:14px 16px;border-top:1px solid rgba(255,255,255,.1);display:flex;gap:10px;align-items:center}
.avatar{width:34px;height:34px;border-radius:50%;background:linear-gradient(135deg,var(--azul3),var(--teal));display:grid;place-items:center;font-weight:700;font-size:14px;flex:none}
.me .nm{flex:1;min-width:0;line-height:1.2}.me .nm b{display:block;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.me .nm span{font-size:11.5px;color:#a9c0da}
.me button{background:none;border:1px solid rgba(255,255,255,.3);color:#e4edf7;border-radius:7px;padding:4px 9px;cursor:pointer;font-size:12px}
.me button:hover{background:rgba(255,255,255,.1)}
.content{flex:1;min-width:0}
main{max-width:1320px;margin:0 auto;padding:26px 28px 60px}
.pghead{display:flex;gap:14px;align-items:flex-start;justify-content:space-between;flex-wrap:wrap;margin-bottom:6px}
h1{font-size:23px;margin:0 0 3px;color:var(--azul);letter-spacing:-.2px}
h2{font-size:15px;margin:0 0 10px;color:var(--azul)}
.sub{color:var(--sub);font-size:13px}

/* ----- componentes */
.card{background:var(--card);border:1px solid var(--bd);border-radius:14px;padding:18px;box-shadow:var(--sombra)}
.row{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end}
.grow{flex:1;min-width:160px}
label{display:block;font-size:12px;font-weight:600;color:var(--sub);margin:0 0 5px}
input,select,textarea{width:100%;background:#fff;border:1px solid #cfd8e3;border-radius:9px;padding:9px 11px;transition:border-color .15s,box-shadow .15s}
input:focus,select:focus,textarea:focus{outline:0;border-color:var(--azul3);box-shadow:0 0 0 3px rgba(58,107,165,.18)}
textarea{min-height:110px;resize:vertical}
.btn{background:linear-gradient(135deg,var(--azul2),var(--azul));color:#fff;border:0;border-radius:9px;padding:9px 16px;cursor:pointer;font-weight:600;box-shadow:0 1px 2px rgba(20,48,79,.25);transition:transform .05s,filter .15s}
.btn:hover{filter:brightness(1.1)}.btn:active{transform:translateY(1px)}.btn:disabled{opacity:.5;cursor:not-allowed}
.btn.verde{background:linear-gradient(135deg,var(--verde),#1f9a62)}
.btn.sec{background:#fff;color:var(--azul);border:1px solid #cfd8e3;box-shadow:none}
.btn.sec:hover{background:var(--ac2);filter:none}
.btn.danger{background:var(--er)}
.btn.sm{padding:5px 11px;font-size:12.5px}
.btn.lg{padding:11px 20px;font-size:15px}
.tabwrap{overflow-x:auto;border:1px solid var(--bd);border-radius:14px;box-shadow:var(--sombra);background:var(--card)}
table{width:100%;border-collapse:collapse;background:var(--card)}
th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.6px;color:var(--sub);padding:11px 14px;background:#f7f9fc;border-bottom:1px solid var(--bd);white-space:nowrap}
td{padding:12px 12px;border-bottom:1px solid #edf1f6;vertical-align:middle}
tr:last-child td{border-bottom:0}
tbody tr.link{cursor:pointer;transition:background .12s}tbody tr.link:hover td{background:#f4f8fd}
tbody tr.crit td{background:#fff5f4}tbody tr.crit:hover td{background:#ffeceb}
tbody tr.crit td:first-child{box-shadow:inset 4px 0 0 var(--er)}
.num{font-variant-numeric:tabular-nums;font-weight:700;white-space:nowrap;color:var(--azul)}
.dot{display:inline-block;width:9px;height:9px;border-radius:50%;background:var(--teal);margin-right:7px;box-shadow:0 0 0 3px rgba(34,184,160,.2)}
.badge{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:99px;font-size:12px;font-weight:600;white-space:nowrap}
.b-Aberto{background:var(--ac2);color:var(--azul2)}.b-Em{background:#ece8fb;color:#5b3bb5}.b-Aguardando{background:var(--wab);color:var(--wa)}.b-Encerrado{background:var(--pab);color:var(--pa)}
.s-no_prazo,.s-concluido_no_prazo{background:var(--okb);color:var(--ok)}.s-atencao{background:var(--wab);color:var(--wa)}.s-vencido,.s-concluido_fora{background:var(--erb);color:var(--er)}.s-pausado{background:var(--pab);color:var(--pa)}
.badge.crit{background:var(--er);color:#fff;animation:pulso 1.6s ease-in-out infinite}
@keyframes pulso{0%,100%{box-shadow:0 0 0 0 rgba(192,57,43,.45)}50%{box-shadow:0 0 0 6px rgba(192,57,43,0)}}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(112px,1fr));gap:12px;margin:16px 0}
.kpi{background:var(--card);border:1px solid var(--bd);border-radius:14px;padding:12px 14px;cursor:pointer;text-align:left;box-shadow:var(--sombra);position:relative;overflow:hidden;transition:transform .12s,box-shadow .12s}
.kpi:hover{transform:translateY(-2px)}
.kpi::before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;background:linear-gradient(180deg,var(--azul3),var(--teal))}
.kpi b{display:block;font-size:26px;font-variant-numeric:tabular-nums;color:var(--azul);line-height:1.15}.kpi span{font-size:12px;color:var(--sub)}
.kpi.al::before{background:var(--er)}.kpi.al b{color:var(--er)}
.msgs{display:flex;flex-direction:column;gap:10px;margin:16px 0}
.msg{max-width:78%;padding:11px 14px;border-radius:14px;border:1px solid var(--bd);background:var(--card);white-space:pre-wrap;word-break:break-word;box-shadow:var(--sombra)}
.msg.agente{align-self:flex-end;background:var(--ac2);border-color:#d3e1f2}
.msg.interna{background:var(--wab);border:1px dashed var(--wa)}
.msg.sistema{align-self:center;max-width:90%;background:none;border:0;box-shadow:none;color:var(--sub);font-size:12.5px;text-align:center}
.msg .qm{font-size:11.5px;color:var(--sub);margin-bottom:3px;font-weight:600}
.anx{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}
.anx a,.anx span.f{display:inline-flex;gap:5px;align-items:center;border:1px solid var(--bd);background:#fff;border-radius:8px;padding:3px 8px;font-size:12.5px;color:var(--azul2);cursor:pointer;text-decoration:none}
.anx img{max-height:90px;border-radius:6px;display:block}
.info{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:14px;margin:14px 0 4px}
.info div b{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--sub);margin-bottom:2px}
.slabar{height:8px;border-radius:99px;background:var(--pab);overflow:hidden;margin-top:8px}
.slabar i{display:block;height:100%;background:linear-gradient(90deg,var(--teal),var(--ok));border-radius:99px}
.slabar.atencao i{background:var(--wa)}.slabar.vencido i,.slabar.crit i{background:var(--er)}
.relogio{display:flex;align-items:center;gap:12px;border-radius:12px;padding:12px 16px;margin:12px 0 4px;background:var(--okb);color:var(--ok)}
.relogio .t{font-size:24px;font-weight:700;font-variant-numeric:tabular-nums;line-height:1}
.relogio small{display:block;font-size:12px;opacity:.85;margin-top:2px}
.relogio.atencao{background:var(--wab);color:var(--wa)}.relogio.crit{background:var(--erb);color:var(--er)}.relogio.pausado{background:var(--pab);color:var(--pa)}.relogio.fim{background:var(--pab);color:var(--pa)}
.aviso{background:#eef4fb;border:1px solid #d3e1f2;color:var(--azul);border-radius:12px;padding:11px 14px;margin:12px 0;font-size:13px}
.erro{background:var(--erb);color:var(--er);border-radius:9px;padding:9px 13px;margin:10px 0}
.ok{background:var(--okb);color:var(--ok);border-radius:9px;padding:9px 13px;margin:10px 0}
.chave{font-family:ui-monospace,Consolas,monospace;background:var(--bg);border:1px dashed var(--azul3);border-radius:9px;padding:10px;word-break:break-all;user-select:all}
.vazio{text-align:center;color:var(--sub);padding:40px 10px}
.filtros{margin:14px 0 16px;background:var(--card);border:1px solid var(--bd);border-radius:14px;padding:14px;box-shadow:var(--sombra)}
.ass{max-width:230px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.nw{white-space:nowrap}
.estrelas{display:flex;align-items:center;gap:4px;margin:8px 0}.estrelas .rot{min-width:190px;font-weight:600;font-size:13px}
.est{background:none;border:0;font-size:26px;line-height:1;color:#c3c9d4;cursor:pointer;padding:0 2px}.est.on,.est:hover{color:#f5a623}
.estv{color:#f5a623;letter-spacing:1px;white-space:nowrap}

/* ----- tela de entrada */
.entrada{min-height:100vh;display:grid;grid-template-columns:1.05fr 1fr}
.entrada .lado{background:radial-gradient(900px 500px at 15% 10%,rgba(34,184,160,.28),transparent 60%),linear-gradient(160deg,#14304f,var(--azul) 55%,#1d4a63);color:#fff;display:flex;flex-direction:column;justify-content:center;padding:56px 64px;position:relative;overflow:hidden}
.entrada .lado::after{content:"";position:absolute;right:-120px;bottom:-120px;width:420px;height:420px;border-radius:50%;border:60px solid rgba(255,255,255,.04)}
.entrada .lado .logo{width:78px;height:78px;border-radius:20px;background:#fff;display:grid;place-items:center;margin-bottom:26px;box-shadow:0 8px 30px rgba(0,0,0,.3)}
.entrada .lado .logo img{width:60px;height:60px;object-fit:contain}
.entrada .lado h2{color:#fff;font-size:34px;line-height:1.15;margin:0 0 12px;letter-spacing:-.5px}
.entrada .lado h2 em{font-style:normal;background:linear-gradient(90deg,#8ee0cf,#53d6a6);-webkit-background-clip:text;background-clip:text;color:transparent}
.entrada .lado p{color:#b9cde3;font-size:15.5px;max-width:430px;margin:0 0 22px}
.entrada .lado ul{list-style:none;padding:0;margin:0;display:grid;gap:10px;color:#d6e3f1;font-size:14px}
.entrada .lado li::before{content:"✓";display:inline-grid;place-items:center;width:20px;height:20px;border-radius:50%;background:rgba(83,214,166,.2);color:#7ee3bc;font-size:12px;margin-right:10px}
.entrada .form{display:grid;place-items:center;padding:30px}
.entrada form{width:100%;max-width:380px}
.entrada form h1{font-size:26px}
@media (max-width:900px){
  .layout{flex-direction:column}.side{width:100%;height:auto;position:static;flex-direction:row;flex-wrap:wrap;align-items:center}
  .brand{border:0;padding:12px 14px}.side nav{flex-direction:row;flex-wrap:wrap;padding:6px 10px;order:3;width:100%;flex:none}
  .side nav .grp{display:none}.side nav button.on::before{display:none}.me{border:0;margin-left:auto}
  main{padding:16px 14px 50px}.msg{max-width:94%}
  .entrada{grid-template-columns:1fr}.entrada .lado{display:none}
}

/* ----- prioridade e avisos */
.badge.prio{background:linear-gradient(135deg,#f59e0b,#ea580c);color:#fff;box-shadow:0 1px 3px rgba(234,88,12,.4)}
tbody tr.prio td{background:#fffaf0}tbody tr.prio:hover td{background:#fff4de}
tbody tr.prio td:first-child{box-shadow:inset 4px 0 0 #f59e0b}
tbody tr.crit.prio td:first-child{box-shadow:inset 4px 0 0 var(--er),inset 8px 0 0 #f59e0b}
.kpi.prio::before{background:linear-gradient(180deg,#f59e0b,#ea580c)}.kpi.prio b{color:#ea580c}
.aviso.prio{background:#fff4de;border-color:#f6c77a;color:#8a4b00;font-weight:600}
/* cards de aviso no canto direito da tela */
.cards-avisos{position:fixed;right:18px;bottom:18px;width:372px;max-width:calc(100vw - 28px);display:flex;flex-direction:column;gap:10px;z-index:90;pointer-events:none}
.cards-avisos>*{pointer-events:auto}
.card-aviso{display:flex;gap:12px;align-items:flex-start;background:#fff;border:1px solid var(--bd);border-left:5px solid var(--teal);border-radius:14px;padding:13px 12px 13px 14px;box-shadow:0 14px 40px rgba(20,48,79,.28);cursor:pointer;animation:entra .28s ease-out}
.card-aviso:hover{box-shadow:0 18px 46px rgba(20,48,79,.36)}
.card-aviso.prio{border-left-color:#f59e0b;background:#fffaf0}
.ca-ic{font-size:24px;line-height:1.1}
.ca-tx{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}
.ca-tx small{font-size:11px;color:var(--sub);text-transform:uppercase;letter-spacing:.4px;font-weight:600}
.ca-tx b{color:var(--azul);font-size:14px}
.ca-tx span{font-size:12.5px;color:var(--tx);overflow:hidden;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical}
.ca-tx em{font-style:normal;font-size:11.5px;color:var(--azul2);font-weight:600;margin-top:3px}
.ca-x{background:none;border:0;color:var(--sub);font-size:15px;cursor:pointer;border-radius:6px;padding:2px 6px}.ca-x:hover{background:var(--pab);color:var(--tx)}
.ca-rodape{display:flex;gap:6px;align-items:center;justify-content:flex-end;flex-wrap:wrap;background:rgba(20,48,79,.92);color:#fff;border-radius:10px;padding:6px 10px;font-size:12px}
.ca-rodape span{margin-right:auto;font-weight:600}
.ca-rodape button{background:none;border:0;color:#bfe7dc;cursor:pointer;font-size:12px;font-weight:600;padding:2px 4px}.ca-rodape button:hover{text-decoration:underline;color:#fff}
@keyframes entra{from{transform:translateX(24px);opacity:0}to{transform:none;opacity:1}}